OUR OWN CONSTRUCTION BUSINESS
Novelle Build Group
A website that explains the work, shows past projects, and gives homeowners an easy way to get in touch.
MADE FOR THE WAY YOU WORK
Better websites.
Clearer enquiries.
Websites that bring people in. Phone assistants and software that help your team take it from there.
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01 / WEBSITES
Good work.
Clearly presented.
Show people what you do. Help them see the quality. Make getting in touch the obvious next step.
CONSTRUCTION WEBSITE
Avi Davi Builders
Residential and commercial construction, presented through clear service pages, project imagery, and direct contact options.
02 / CALLS & ENQUIRIES
Missed the call?
Keep the conversation.
A simple next step for the customer. Useful details for the person calling them back. Here’s how we do it at Novelle Build Group.
novellebuildgroup.com/estimateLIVE WEBSITE
On the websiteA visitor opens the project form from “Estimate.”
After a missed callA caller who requests an estimate-link text can open the same form.
FROM FIRST INTEREST TO FOLLOW-UP
- 01
The customer explains the job.
Project, location, size, budget and timing—in a few clear steps.
- 02
They get a starting point.
A preliminary planning range, a PDF to save, and a way to request a callback.
- 03
Your team has the details.
A project summary and callback preference, ready for a real conversation.
This is a real enquiry page; submitting sends a project request. The planning range is not a final quote, and a callback preference is not a booked appointment.
03 / BUSINESS SOFTWARE
Less copying.
More work done.
Connect the tools you already use so customer details move with the work. Less retyping, fewer things to chase.
CUSTOM INTEGRATIONFrom a customer request
to paperwork ready to review.
A customer’s details can fill an agreed document template. Your team checks it, sends it for signature, and sees what still needs a reply. See how it works in the example.
Your team reviews and approves what gets sent.
DOCUMENT WORKFLOWINTERACTIVE EXAMPLETHE ENQUIRY
Start with the details.
One request becomes a clear brief for your team.
“I’d like to discuss a kitchen remodel in Dania Beach. Afternoons are the best time to call me.”
- Contact
- Alex Morgan
- Project
- Kitchen remodel
- Location
- Dania Beach, FL
- Preferred callback
- Afternoon
Next: your team reviews the project details before preparing a document.
CLIENT ENQUIRY / INT–010
Review before it moves.
The details your team needs, ready to check.
- Prepared for
- Alex Morgan
- Project
- Kitchen remodel
- Location
- Dania Beach, FL
- Preferred callback
- Afternoon
PROJECT REQUEST
The customer wants to discuss a kitchen remodel. Your team checks the details and confirms the next step before sending any paperwork.
Permission to contact the client is included in this example.
CONTACT AUTHORIZATION
A clear signature step.
Approved details carry into the document.
Alex Morgan
Client signature
Illustrative signature only. No document is sent or signed from this preview.
Already use other tools?Explore the connections we can build
BUILT AROUND YOUR TOOLS
A connected business.
Fewer manual steps.
From the first enquiry to the follow-up, we design custom integrations around the way your team works.
18 tools
Microsoft 365
Outlook, Teams & office tools
Connect mail, calendars, files, and spreadsheets so your team can act in the tools it already uses.
Google Workspace
Gmail, Drive & Calendar
Route enquiries to an inbox, organize supporting files, and keep calendar details connected.
Docusign
Documents & signatures
Prepare documents from approved details, send signature requests, and track their status.
Slack
Team updates
Send a useful enquiry summary to the right channel, with context for the person following up.
Notion
Shared knowledge
Turn approved information into organized pages and records your team can find.
HubSpot
Contacts & sales follow-up
Create or update contacts and attach follow-up tasks, keeping new enquiries close to the sales process.
Salesforce
Leads & customer records
Match incoming details to the right record and update the fields your team needs to move forward.
Clio
Legal practice management
Connect contact and matter information to your firm’s workflow, with staff review where it belongs.
Calendly
Scheduling
Offer the right booking link and route scheduled or cancelled meeting updates to your team.
Twilio
Voice & messaging
Build phone routing and communication workflows. Twilio provides Nova’s phone connection.
Stripe
Payment status
Connect checkout or payment links to your process and reflect payment updates in the right records.
QuickBooks Online
Customers & invoices
Carry approved customer and invoice details into accounting, reducing duplicate data entry.
Shopify
Online stores
Connect store, customer, and order information to the tools that handle fulfilment and follow-up.
WordPress
Websites & content
Build your site and connect content or custom forms to your intake and business systems.
Webflow
Design & CMS
Build a polished website and connect CMS content and form submissions to your workflow.
Airtable
Structured operations
Turn enquiry details into organized records for tracking, ownership, and follow-up.
Make
Multi-step workflows
Link tools in a sequence, with routing, conditions, and error handling around your process.
Zapier
App-to-app automation
Connect supported app events and actions to handle routine work between your systems.
No matches. Try a different tool or category.
Use something else?
Tell us what you use and what you want it to do. We’ll check what can be connected and what your account supports.
We agree what each connection will do and check what your accounts support before building. Platform logos identify tools; they do not imply a partnership or certification.
LET’S MAKE IT WORK FOR YOU
Start with the problem.
We’ll plan the build.
A better website, fewer missed enquiries, or less office admin. Tell us what needs to be easier.
- 01
Talk it through.
Show us where work gets held up.
- 02
Agree the plan.
Clear features, scope and price.
- 03
Try it before launch.
Review it as a customer would.
Questions before getting started
Can I use just one product?+
Yes. You can start with a website, a phone assistant, an online enquiry form, or a specific software task. We agree how it will work for your team before building.
What can Nova answer?+
You define the business information Nova may use. We agree which questions to cover, which details to collect, and what your staff should handle in follow-up.
Can I keep my number and daytime reception?+
We check your phone provider, number and routing requirements before confirming a setup. Tell us when your office should answer and when you want Nova involved; any changes are agreed and tested first.
Can it book appointments or send documents?+
We can plan those features with you. First we check your calendar or document tools, decide what happens automatically, and agree when your team needs to approve it.
What does my team still do?+
Your team reviews the enquiry, contacts the customer, gives advice, confirms pricing and decides whether to take on the work. The products help collect and organize the information for those decisions.
Do you design and build websites?+
Yes. We design and build new websites and improve existing ones, including service pages, project galleries and enquiry forms. We agree the pages and features before work begins.
How is pricing determined?+
Pricing depends on the website, products, setup, and custom integrations you need. We define the first phase and confirm its scope and cost before you commit.